Frequently Asked Questions

GETTING STARTED WITH PHRESHPAY

What is PhreshPay?

PhreshPay is an open and secure platform that allows customers to conveniently make payment for their day to day services like TV subscription (DStv, GOtv, StarTimes), airtime, data, Electricity (IKEDC, AEDC, EKEDC, JEDC, PHEDC, KEDC, IBEDC) , Motor Insurance, WAEC and transfer funds to any Bank account in Nigeria without stress.

Signing up is quick, navigating is easy and you can get started right now by creating an account using just your email and phone number or by just making payment for a service. Click here to Sign up.

What Device Can Access PhreshPay?

PhreshPay works perfectly on every device. You can access the PhreshPay website through your computers, smart phones and tablets, simply log on to PhreshPay For android users who want to download the PhreshPay, go to Google Play Store to download the app or simply Click here to Sign up.

Must I Create An Account Before I Can Pay For A Service?

Registration is optional. All you need is your email address, phone number and a valid debit card to make payment.

How To Create An Account

Creating an account takes only a few minutes. Here you go

Visit https://phreshpay.net/
Click on register at the top of the webpage
Enter your email address, phone number and a password you can easily remember. Then click on sign up.
Use your login details to log into PhreshPay website whenever you wish to make a payment.

How Do I Access My Account?

Click on “Login” at the top of the webpage
Enter your registered email address or phone number, then click on “Sign in”

How Do I Reset My Password?

To reset your password, simply;

Enter your registered email address or phone number, then click on forgot password.
A new password will be sent to you via mail and SMS. Follow the instruction in the password reset mail or SMS sent to you to successfully reset your password.
We advise you change the password to one you can easily remember after you login.

My PhreshPay Account is Locked, What Should I Do?

For every class of customer, there is a maximum amount of wallet balance you can maintain at a time. When you load your wallet above the maximum threshold, our system locks your account automatically. Kindly contact our support team for assistance on this.

Input Wallet Informations

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Access Your Mobile Wallet

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Confirm information payover

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Your Mobile Wallet

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Input Wallet Informations

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Confirm information and payover

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