FAQ

Frequently Asked Questions

GETTING STARTED WITH PHRESHPAY

PhreshPay is an open and secure platform that allows customers to conveniently make payment for their day to day services like TV subscription (DStv, GOtv, StarTimes), airtime, data, Electricity (IKEDC, AEDC, EKEDC, JEDC, PHEDC, KEDC, IBEDC) , Motor Insurance, WAEC and transfer funds to any Bank account in Nigeria without stress.

Signing up is quick, navigating is easy and you can get started right now by creating an account using just your email and phone number or by just making payment for a service. Click here to Sign up.

PhreshPay works perfectly on every device. You can access the PhreshPay website through your computers, smart phones and tablets, simply log on to PhreshPay For android users who want to download the PhreshPay, go to Google Play Store to download the app or simply Click here to Sign up.

Registration is optional. All you need is your email address, phone number and a valid debit card to make payment.

Creating an account takes only a few minutes. Here you go

  • Visit https://phreshpay.net/
  • Click on register at the top of the webpage
  • Enter your email address, phone number and a password you can easily remember. Then click on sign up.
  • Use your login details to log into PhreshPay website whenever you wish to make a payment.

  • Click on “Login” at the top of the webpage
  • Enter your registered email address or phone number, then click on “Sign in”

To reset your password, simply;

  • Enter your registered email address or phone number, then click on forgot password.
  • A new password will be sent to you via mail and SMS. Follow the instruction in the password reset mail or SMS sent to you to successfully reset your password.
  • We advise you change the password to one you can easily remember after you login.

For every class of customer, there is a maximum amount of wallet balance you can maintain at a time. When you load your wallet above the maximum threshold, our system locks your account automatically. Kindly contact our support team for assistance on this.

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